Return & Refund

At Giza Pacific,  we strive to ensure that our customers are completely satisfied with their purchases. If you are not entirely happy with your order, please review our return and refund policy below, which complies with UK law.

1. Right to Cancel:
Under the Consumer Contracts Regulations, you have the right to cancel your order within 14 days of receiving your goods. To exercise this right, you must inform us of your decision to cancel by contacting us at Email- q/w;ledjq3/lkfnqrjreglb

2. Returns Process:
To return an item:
- Please notify us of your intention to return the item within 14 days of receipt.
- Ensure the item is unused, in its original packaging, and in a resalable condition.
- Return the item to us within 14 days of notifying us of your cancellation.

3. Refunds:
Once we receive your returned item, we will process your refund within 14 days. The refund will be issued using the same payment method you used for the original transaction. Please note that we may withhold the refund until we have received the returned goods.

4. Exceptions:
Certain items are exempt from the right to cancel, including:
- Custom-made or personalized items.
- Sealed goods that have been unsealed after delivery (e.g., hygiene products).

5. Return Shipping Costs:
You will be responsible for the cost of returning the item unless the item is faulty or not as described. In such cases, we will cover the return shipping costs. Colour may slightly vary cause of different lighting.

6. Faulty or Incorrect Items:
If you receive a faulty or incorrect items by us, please contact us immediately. We will arrange for the return and provide a full refund or replacement at no additional cost to you.

7. Contact Information:
For any questions regarding our return and refund policy, please contact us at:
- Email: dwell.fdber~√k/gb
- Phone: asd/ljwknef

Thank you for shopping with Giza Pacific. We appreciate your business and are here to assist you with any concerns you may have.

 

Giza Pacific
Email- skdfnje/lkfgv
www.gizapacific.com